Effective Date: January 1, 2024

 

Welcome to Eight Point Solutions LLC’s Privacy Policy

 

At Eight Point Solutions LLC, we value your privacy and are committed to protecting your personal data in full compliance with national and international privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), Children’s Online Privacy Protection Act (COPPA), and other relevant global privacy laws. This policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website, products, and services.

 

1. Information We Collect

 

We may collect and process the following types of personal data when you interact with our website or services:

 

• Personal Identification Information: Includes your name, address, email address, phone number, company name, and job title.

• Payment Information: When you purchase a product or service, we may collect payment details such as your credit card number, billing address, and transaction history.

• Technical Data: This may include your IP address, browser type and version, time zone setting, operating system, platform, and other technology on the devices you use to access our website.

• Usage Data: Information about how you use our website, products, and services, including the pages you visit, the time spent on those pages, and other actions taken.

• Communications Data: Any communications you have with us, including emails, chat messages, and customer service interactions.

 

2. How We Use Your Information

 

We use your personal data for the following purposes:

 

• To Provide and Improve Services: To fulfill your requests, manage your account, process payments, deliver services, and improve the functionality of our website and services.

• Communication: To send important notifications, respond to your inquiries, provide customer support, and keep you informed about our products, services, and promotions.

• Analytics and Customization: To understand how users interact with our website and services, optimize our offerings, and customize your experience.

• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

• Security and Fraud Prevention: To detect, prevent, and address technical issues, unauthorized activities, and potential threats to the security of our website and services.

 

3. Legal Basis for Processing Personal Data (GDPR Compliance)

 

We process your personal data based on the following legal grounds:

 

• Consent: You have given your explicit consent for us to process your data for specific purposes.

• Performance of a Contract: Processing your data is necessary to fulfill the contractual obligations we have with you.

• Legal Obligation: We are legally required to process your data to comply with applicable laws and regulations.

• Legitimate Interests: We may process your data to pursue our legitimate interests, such as improving our services or protecting against fraud, provided that those interests do not override your fundamental rights.

 

4. Sharing and Disclosure of Information

 

We do not sell your personal data to third parties. However, we may share your information with trusted third parties under the following conditions:

 

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, marketing, and customer support.

• Legal Requirements: We may disclose your data to comply with a legal obligation, court order, or in response to a lawful request by public authorities.

• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

• With Your Consent: We may share your information with third parties when you have explicitly given your consent to do so.

 

5. International Data Transfers

 

Your personal data may be transferred to and stored in countries outside of your jurisdiction. We ensure that such data transfers comply with applicable privacy laws and that appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission and compliance with Privacy Shield Frameworks where applicable.

 

6. Data Security

 

We implement industry-standard security measures, including encryption, firewalls, and secure access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

7. Data Retention

 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will securely dispose of or anonymize your data when it is no longer needed.

 

8. Your Privacy Rights

 

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of your personal data that we hold.

• Right to Rectification: You can request corrections to any inaccurate or incomplete data we have about you.

• Right to Erasure: Under certain circumstances, you can request that we delete your personal data.

• Right to Restrict Processing: You can request that we limit the processing of your personal data.

• Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your data based on legitimate interests or direct marketing.

To exercise your rights, please contact us at info@eightpointsolutions.com.

 

9. Cookies and Tracking Technologies

 

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, deliver personalized content, and improve our services. You can manage your cookie preferences through your browser settings.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email to registered users. We encourage you to review this policy regularly to stay informed about how we protect your privacy

 

11. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Email: info@eightpointsolutions.com

At Eight Point Solutions LLC, we are committed to maintaining the highest standards of data privacy and transparency, ensuring that your personal information is treated with the respect and care it deserves.